1. A business of a genuine Generator company, shall dedicate to the industry of Power Generation. They always concentrate to satisfy their client’s requirement and never get involved same staff to market other machinery or equipment
2. They shall fully conversant in engineering rather than a formal salesman in trade
3. It is compulsory to offer OEM’s warranty and certification to their client’s if a genuine company
4. Always they maintain ample stock of replacement spares covering total fleet of generators sold
5. Genuine company provides annual maintenance agreement to client at the time of making a sale
6. They always quote brand new generator sets with full specifications to client’s
7. They must have own workshop and field service staff & Vehicles to attend after sale services
8. Contact the company Hot line (fake call) at Midnight or after working hours and get verified whether they answer?
9. Genuine company usually keeps track and record of their client’s Service & maintenance reports, may ask and check at least 5 years old such records
10. Also possible to inquire and refer Company Articles